FAQ
Quick answers, no jargon wall.
If you’re unsure where to start, that’s normal. Here are the questions I get most often — and the plain-English version of the answers.
Pricing & sliding scale
Do you really do sliding scale?
Yes. Sliding scale is about matching cost to capacity. We’ll choose a tier and scope that stays sustainable.
Can you tell me a price before we talk?
I can give ranges, but exact pricing depends on scope. A short intake gets you a clear estimate and a timeline.
Do you offer payment plans?
Often, yes — especially for community teams. If a plan makes the project possible, we can talk it through.
Timelines & process
How fast can we launch?
Small sites can move quickly once content is ready. Larger builds take longer — but you’ll always get a clear plan and milestones.
What do you need from me to start?
Usually: your goals, your audience, any existing branding, and content (or a plan to create it). If you’re missing something, we can still start.
How do revisions work?
We review in small steps so changes are easy. You’ll see working drafts before anything goes live.
Tools & ownership
Do I own the site and the code?
Yes. You get the source, documentation, and access. No lock-in, no mystery platform.
What platforms do you build on?
Modern, maintainable tools — often static-first for speed and security. I’ll recommend options based on your needs and capacity.
Will my site track visitors?
Default is minimal-to-no tracking. If analytics are needed, we can use privacy-respecting options and clear consent language.
Digital safety
Can you help if we’re dealing with harassment or risk?
Yes. I focus on practical risk reduction: safer accounts, safer comms, and incident readiness that fits small teams.
Do you offer “emergency” help?
Sometimes, depending on availability and scope. Reach out with what’s going on and I’ll tell you what’s realistic.
Support & maintenance
Do you offer ongoing support?
Yes. I can provide a support window after launch and optional ongoing help depending on your needs.
What if we want to update things ourselves?
Great. You’ll get a handoff guide and documentation so updates aren’t scary.
Still not sure?
Tell me what you’re trying to accomplish and what constraints you’re working under. I’ll recommend a path that fits your capacity.